Terms of service
Terms of Service
Welcome to Woodruff Store. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to these Terms.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our website, products, or services for any illegal, fraudulent, abusive, or unauthorized purpose.
Products
Woodruff Store sells wooden furniture and furniture care accessories, including bedside tables, coffee tables, bookshelves, desks, wooden home furniture, and felt floor protector pads.
Product availability may change without notice. We reserve the right to modify, discontinue, limit, or update products at any time.
Product Descriptions and Images
We make every effort to display product colors, wood tones, materials, finishes, dimensions, and details as accurately as possible. However, actual product appearance may vary slightly due to screen settings, lighting, photography, natural wood grain variations, or production differences.
Customers are responsible for reviewing product descriptions, measurements, assembly requirements, specifications, materials, and care instructions before placing an order.
Natural Wood Variation
Wood-style and wood-finish products may show natural-looking variations in tone, grain pattern, texture, and finish. These variations are part of the product aesthetic and are not considered defects unless the product is damaged or structurally compromised.
Assembly and Installation
Some furniture items may require assembly. Customers are responsible for following the provided assembly instructions and using appropriate tools and care during setup.
Woodruff Store is not responsible for damage caused by incorrect assembly, improper installation, excessive force, misuse, or unauthorized modification.
Orders
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.
We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, payment issues, pricing errors, inventory problems, shipping restrictions, or violation of these Terms.
Pricing and Payment
All prices are displayed in the currency shown at checkout. Prices may change without notice.
Payment must be completed at checkout before an order is processed. Transactions are handled securely through third-party payment providers.
Shipping
Shipping times are estimates and may vary due to order volume, courier delays, customs processing, holidays, weather, oversized parcel handling, or other circumstances outside our control.
Full shipping information is available in our Shipping Policy.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy. By placing an order, you agree to the terms described in that policy.
Promotions and Discounts
Discount codes, promotions, and special offers may be changed, limited, suspended, or cancelled at any time. Discount codes cannot be applied retroactively after an order has been placed.
Product Care
Furniture requires proper care, cleaning, storage, and handling. Customers are responsible for protecting items from excessive moisture, direct heat, harsh chemicals, strong impact, and improper use.
Woodruff Store is not responsible for damage caused by improper cleaning, water exposure, heat exposure, assembly errors, excessive weight, misuse, accidental damage, or poor storage.
Intellectual Property
All website content, including images, text, design, product names, graphics, layout, branding, and other materials, belongs to Woodruff Store or its content providers and may not be copied, reproduced, distributed, modified, or used without written permission.
User Conduct
You agree not to:
- Use the website for illegal, fraudulent, harmful, or abusive activity.
- Submit false, misleading, or unauthorized information.
- Attempt to interfere with the website’s security or operation.
- Copy, scrape, or misuse store content.
- Upload malware, spam, harmful code, or disruptive material.
Third-Party Links
Our website may contain links to third-party websites, payment providers, shipping services, or tools. Woodruff Store is not responsible for the content, policies, security, or practices of third-party websites or services.
Limitation of Liability
To the fullest extent permitted by law, Woodruff Store shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Indemnification
You agree to indemnify and hold harmless Woodruff Store, its team, service providers, and partners from any claim, demand, loss, or expense arising from your breach of these Terms or your violation of any law or third-party rights.
Changes to These Terms
We may update these Terms of Service at any time. The updated version will be posted on this page. Continued use of our website after changes are posted means you accept the revised Terms.
Contact
For questions about these Terms, contact us at support@woodruffstore.com.
Effective Date: May 28, 2026