Contact information
Contact Information
Thank you for visiting Woodruff Store. Our customer support team is available to help with orders, products, shipping, returns, refunds, product care, assembly questions, and general store information.
Customer Support
Email: support@woodruffstore.com
Support Hours
- Monday to Friday: 9:00 AM to 6:00 PM
- Saturday: Closed
- Sunday: Closed
We aim to respond to all customer inquiries within 24 to 48 business hours.
Order Support
For faster assistance, please include your order number, full name, and the email address used at checkout when contacting us.
Product and Assembly Questions
If you need help understanding product details, dimensions, materials, care instructions, or assembly requirements, contact us before placing your order at support@woodruffstore.com.
Returns and Refunds
For return or refund requests, contact us at support@woodruffstore.com and include your order number, product name, and reason for your request.
Damaged or Defective Items
If your product arrives damaged, defective, incomplete, or incorrect, contact us within 48 hours of delivery and include clear photos or videos of the product, packaging, and affected parts.
Business and Legal Contact
For business, legal, compliance, or customer service inquiries, contact:
Woodruff Store
Email: support@woodruffstore.com
Store Information
Store Name: Woodruff Store
Store Type: Online retail store specializing in wooden furniture, bedside tables, coffee tables, bookshelves, compact desks, home office furniture, wooden home decor, and furniture care accessories.
Effective Date: May 28, 2026